Smart Metering Rollout: Lessons from Global Deployment Programs


December 7, 2022 at 7 am – 9:30 am EST

(Check your local time)


Simultaneous interpretation into Russian will be provided 
(All times in US Eastern Standard Time (EST)) 

Smart metering implementation can generate important benefits for the electricity networks.  Smart metering enables reduction of energy losses, better reliability and optimization in asset utilization and overall improvements in the system efficiency.  By reducing commercial loss, generating operational savings and improving billing process and better knowledge of the customers, it can play a key role in improving the financial and operational performance of distribution utilities. Smart meters also enable new products and services that rely on the data collected by the meters, including the integration decentralized renewables and other energy resources.

The World Bank has led several projects supporting smart meter deployment around the world. This technical roundtable will discuss the experience and lessons learned from smart meter deployment, the different strategies implemented, and the opportunities created by linked to the generated data.


7:00 – 7:10

Welcome and opening remarks

Ashish Khanna, Practice Manager, AFR, WB  

7:10 – 7:50

Session 1 – Drivers and Incentives for Smart Metering Roll-out

This session will identify the motivating drivers for rolling out smart meters and the potential challenges in installing smart meters at scale. It will focus on the enabling role of policies and regulatory incentives and explore the different financing mechanisms at play

  • Moderator: Jane Dennett-Thorpe, Deputy Director Decarbonisation & Energy Transition, OFGEM, United Kingdom
  • Presentation 1: Märt Ots, former Director General, Estonian Competition Authority, Estonia
  • Presentation 2: Udayan Ganguly, General Manager, CESC, India
  • Presentation 3: Christopher Villarreal, President of Plugged In Strategies, United States


Session 2 – Deployment strategies for smart meters

This session could explore the main technological choices utilities face when they decide to roll out smart meters at scale and the consequences of these choices. The discussion will focus in particular on 2 recurring issues: communication and interoperability.

  • Moderator: Gökhan Tosun, Head of Technology and Smart Grids, MRC Group Turkey
  • Presentation 1: Marcelo Castillo Agurto, Head of Business Development at Enel Grids
  • Presentation 2: Sariel Etwire, Meter Management Systems, Electricity Company of Ghana, Ghana
  • Presentation 3: Cleophas Ogutu, Kenya Power and Lighting Company (KPLC), Kenya


Session 3 – Harnessing smart meter data and analytics

By generating distance real-time data, smart meters can create new business and services and enable a smarter use of the grid, to the benefit of the utilities but also of the consumers. This session will focus on the issue of data and how data can be used to create greater value. Beyond reduction of losses, what use is made of the collected data? Do utilities fully realize the benefits of advanced metering infrastructure?


  • Moderator: David Kathan, Senior Economist at Office of Energy Policy and Innovation, FERC, United States
  • Presentation 1: Inese Zēmele, Sadales tīkls, Latvia
  • Presentation 2: Abdulaziz Gulomov, Chief Specialist at a Center for Automatization of Electricity Accounting and Sale of “Regional Electric Networks” JSC, Uzbekistan
  • Presentation 3: Rinat Kazatov and Azamat Kanagatov, NEGK – OJSC National electric grid of Kyrgyzstan


Closing remarks

Sudeshna Ghosh Banerjee, Practice Manager, ECA, WB


You can also watch the video recordings of previous UKEP online sessions on the links below:

  • Utility Knowledge Exchange Platform (UKEP) – Virtual Launch (March 15, 2022): Link to videos
  • Utility Knowledge Exchange Platform (UKEP) – Technical Roundtables (June 22 & 23, 2022): Link to videos

Recording (English version)

Recording (Russian version)